Privacy Policy

This Privacy Policy describes how Four Seasons Containers (“fourseasonscontainers.us”, “we”, “our”, “us”) collects, uses, protects, and discloses your personal information when you visit our website, request quotes, or purchase shipping containers and accessories. We are committed to safeguarding consumer privacy in full compliance with United States privacy laws and Google Merchant Center standards.

1. Information We Collect

We collect information directly from you when you interact with our website:

• Personal Contact Identifiers: First and last name, email address, telephone number, billing address, and physical delivery address (including ZIP code).
• Commercial & Order Details: Container sizing specifications, order history, invoice records, and delivery site instructions.
• Payment Information: Payment tokens processed securely via PCI-DSS certified third-party payment gateways (we never store complete credit card numbers on our servers).
• Technical & Device Data: IP address, browser type, operating system, and browsing session data collected through essential functional cookies to maintain your shopping cart.

2. How We Use Your Information

We use personal information strictly for legitimate commercial and operational purposes:

• To process, fulfill, and deliver your container and accessory orders.
• To coordinate freight delivery scheduling with authorized transport carriers and drivers.
• To generate official proforma invoices, sales receipts, and warranty documentation.
• To provide customer support and respond to custom container quote requests.
• To detect and prevent fraudulent transactions and maintain site security.
• To comply with state and federal tax, accounting, and legal requirements.

3. Information Sharing & Third-Party Disclosure

We DO NOT sell, rent, or monetize your personal information to third parties. We disclose data solely to trusted service providers who perform essential business operations on our behalf:

• Freight & Logistics Carriers: Delivery address and contact phone number shared with assigned truck drivers solely to execute on-site drop-off.
• Payment Processors: Encrypted transaction data transmitted directly to Level 1 PCI-DSS certified payment processors.
• Tax & Legal Authorities: Disclosed only when strictly required by applicable United States law or court subpoena.

4. Data Security & Encryption Standards

We implement robust physical, technical, and administrative safeguards to protect your personal information:

• 256-bit SSL/TLS end-to-end data transmission encryption across the entire site.
• Encrypted database storage with strictly restricted administrative access.
• Regular vulnerability scanning and active firewall protection.

5. Your Privacy Rights (CCPA / CPRA & US State Protections)

Under the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and related US state privacy regulations, you have specific rights regarding your personal information:

• Right to Know / Access: You can request a copy of the specific personal information we have collected about you.
• Right to Deletion: You may request the deletion of your personal information, subject to statutory tax and accounting retention requirements.
• Right to Correction: You can request that inaccurate personal data be updated or corrected.
• Right to Opt-Out: You have the right to opt out of commercial marketing communications at any time.
• Non-Discrimination: We will never deny services, charge different prices, or provide a lower quality of service for exercising your statutory privacy rights.

6. Cookies & Tracking Technologies

We use essential functional cookies necessary to operate the e-commerce cart, remember session items, and secure the checkout process. You can manage or disable cookies via your browser settings, though certain e-commerce features may require cookies to function properly.

7. Privacy Officer & Contact Information

To exercise your privacy rights, submit a data inquiry, or request data deletion, please contact our Data Protection team: